Effective Date: February 24, 2025
Silverback Towing & Recovery (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our towing and recovery services.
1. Information We Collect
We collect personal information that you provide to us directly, such as:
- Name
- Phone number
- Address
- Email address
- Vehicle information (e.g., make, model, and license plate)
Additionally, we may collect information about your use of our website, such as IP addresses, cookies, and usage data.
2. How We Use Your Information
We use the information we collect to:
- Provide our towing and recovery services
- Communicate with you about your service request
- Process payments and invoices
- Improve our services and website functionality
- Respond to inquiries and requests
3. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee the security of your data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with third-party service providers only when necessary to complete the service, such as payment processing or roadside assistance.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly without cookies.
6. Your Choices
You may request access to, correction, or deletion of your personal information by contacting us at silverbacktows@gmail.com. You may also choose to unsubscribe from marketing communications by following the unsubscribe instructions in our emails.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.
8. Changes to This Privacy Policy
Silverback Towing & Recovery reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting an updated version on our website.
9. Contact Information
For questions regarding this Privacy Policy or to request information about your personal data, please contact us at:
- Email: silverbacktows@gmail.com
- Phone: (757) 974-5591
